Policy

As manufacturer, we reserve the right to slightly modify our existing products. If you are working on very tight spacing, we encourage you to call us direct to verify before purchase to achieve maximum usage satisfaction of our products.

Orders placed before 2:00 PM Pacific standard time will be shipped out the same day if item(s) in stock. For items out of stock, notification will be sent out within 24 hours with approximate future available date.

We encourage our customers carefully exam the package(s) upon receiving and note on delivery receipt any damage to the outside carton(s) and / or shortage.  Any concealed damage needs to be reported within 10 days and all inside contents including inside and outside packaging material should be available for pick up. VTI is not liable for freight damage reported after 10 days upon receiving or if packaging material is missing.